Frequently Asked Questions
Everything you need to know about getting your favorite craft beers delivered.
How do you ensure the beer stays fresh during transit?
All our beers are stored in temperature-controlled warehouses and shipped in reinforced, UV-protected packaging to maintain optimal freshness and flavor profile upon arrival.
What is your shipping policy for alcoholic beverages?
We ship to most states where legal. Please note that an adult aged 21 or over must be present to sign for the delivery and provide a valid government-issued ID.
Can I track my order once it has been dispatched?
Yes, as soon as your order leaves our brewery, you will receive a tracking link via email to monitor your delivery status in real-time.
What should I do if my bottles arrive damaged?
If any part of your order is damaged during transit, please contact our support team within 48 hours with a photo of the damage, and we will issue a full refund or replacement.
Do you offer a subscription service for regular deliveries?
Yes, our 'BrewDog Subscription' allows you to receive a curated box of our latest releases and headliners every month at a discounted rate.
Are your beers suitable for vegans?
The vast majority of our core range is vegan-friendly. We do not use isinglass. Any specific exceptions (such as milk stouts) are clearly labeled on the product page and packaging.